Heather Allen smiles into camera in a taupe blazer holding an iced coffee

Let’s start your road to recovery

It’s not easy to make such a big decision about your child’s treatment. I want to answer your questions and support you in navigating this challenging time.

Important Information for Clients

Below is helpful information about Eating Disorder Therapy Practice and answers to common questions. If your question isn’t answered here, please fill out the contact form.

Scheduling

New Patients

Click here to book your free 15-minute consultation call.

I will answer your questions and we can talk more about what therapy with me looks like and if this is the right place for your family at this time. There is no obligation or commitment with this phone call.

Once your appointment is confirmed, you will receive a welcome email with a link to your secure patient portal where you will be asked to review, complete and sign several forms prior to your first session. These forms need to be completed within 72 hours, otherwise you will be asked to reschedule.

Current Patients

If you are a current patient, scheduling can be completed online. As an established patient, you have access to a client portal where you can view and schedule appointments, access invoices, send secure messages, and pay your session fees. Please click here to access your portal.

Rates & Insurance

For questions about rates and insurance, please schedule a consult call so that we can discuss this information over the phone. 

Frequently Asked Questions

  • As long as it takes to get rid of the eating disorder. Usually, the longer the ED has been present, the longer treatment is. I generally say anywhere from 6 months to 2 years. FBT is made to last 6-12 months.

  • Weekly family therapy sessions of 50-60 minutes.

  • Payment for sessions is required before the time of service, and we offer a convenient method of payment. You will need to keep a credit/debit card kept securely on file. We accept Visa, Mastercard, American Express, Discover, Debit, and most FSA/HSA cards. Credit cards are kept securely through our billing system, and we typically charge the day of the session.

  • I am located in Columbus, Ohio. I can see patients virtually who live and are currently located anywhere in Ohio, including Cincinnati, Ohio, Cleveland, Ohio, Dayton, Ohio, Northern Ohio, Central Ohio, Southern Ohio and everywhere in between. I currently cannot see clients who are not in Ohio.

  • If you cancel prior to 48 hours of your scheduled session, you will not be charged a fee. If you cancel within 48 hours of a scheduled session, you will be responsible for the full session fee.

  • Right now! Schedule a consult call and we can start on your road to recovery today.